Senior Consultant Unified Comms

We are a leading firm with certified skills in strategic areas including IT Infrastructure, Virtualization, Information Management, Managed Services, Skills Management, Data & Analytics, Printing Solutions, and E-Commerce. Leveraging our extensive expertise and long-standing partnerships with major industry players, we offer a modular and fully integrated range of products and services to meet all our clients’ needs.

Our local presence and comprehensive approach to infrastructure and project management make us a key player in the market. Our team of 1,000 motivated employees in Switzerland are our greatest assets, providing speed, flexibility, and expertise.

Day to Day:

  • Deliver services for projects ranging from a few days to several weeks.
  • Areas of focus include auditing, architecture, consulting, implementation, training, advanced support, etc.
  • Participate in designing solutions and drafting commercial proposals.
  • Engage in the qualification and definition of client needs during pre-sales in collaboration with our sales team.
  • Contribute to innovation: monitor technology trends, maintain relationships with partners, and participate in events.
  • Operate within the Geneva branch, focusing on the Romandy region of Switzerland.

Ideal Candidate Profile:

  • Expertise in the design and implementation of Microsoft Unified Communications solutions: Skype for Business, Microsoft Teams.
  • Experience with other Unified Communications solutions is an asset.
  • Proficiency in administration and supervision tools for these solutions.
  • Possession of one or more of the following certifications is a plus: MS-700, MS-721, MCSE Productivity.
  • Experience with VoIP operator gateways (SBCs): Audiocodes, Ribbon, etc.
  • Familiarity with Microsoft Teams Rooms solutions.
  • Experience with third-party solutions such as Attendant Console, Contact Center, Recording.
  • Fluent in French and proficient in English.
  • Strong customer service orientation, advisory skills, and interpersonal relationships.
  • Positive attitude, motivated, flexible, open to change and innovation, solution and quality-oriented.
Job Modality: Hybrid
Job Type: Permanent
Company Location: Geneva
Salary: 110/130k
Sector: Consultancy
Experience: 5+

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